List of Services
Our sewing machines work their way through fabric, batting and thread. These materials all cause lint to accumulate in the most weird and wonderful places, including inside our machines. Lint is great at absorbing oil and oil is needed to keep the machines' moving parts lubricated and working at optimal efficiency. Combine the two and you've got a sewing machine in need of a service.
With regular use, comes regular maintenance and we recommend that machines are serviced every 12 to 18 months. Book a service sooner if you notice any recurring issues, hear squeaks while sewing or if your machine feels tight when turning the hand wheel.
For General Repair unless we are replacing parts, only a 1 week warranty applies for new parts installed, not the work involved, as general repairs does not allow the time to take into consideration the machine as a whole, many factors may be the cause for issues in a sewing machine and only a full service provides the time needed and effort involved to take all mechanical and electrical matters into consideration.
Please see our terms of service here, Terms of Service